Smart Business Should Be Smart

If the name of your business is Smart, then the least you can do is to live up to that name. Put up smart solutions and operate on smart solutions.

I'm not sure it's being smart to have only one person manning your cash register at the start of a business day or midway through it.

I'm not sure it's being smart to lose a customer's application form to one of your services, and to ask the customer to file it again.

It's not also smart to maintain an automated hotline and keep your customers waiting for hours on end.

Think smart, act smart, be smart!

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